|
momentary lapse Work was fine yesterday until my last hour, when I answered a telephone call from another division of our company. All night we had been having problems sending them files. We felt that the problem was on their side and we could not reach anyone there to help us when we called. Then when they call us they say that the problem is on our side. Sigh. Finger pointing is so common in the computer industry and it makes no sense to me. I wouldn't have minded so much, except that I could hear a man swearing in the background to the person on the phone. He was upset that I didn't have an immediate answer for him and that I would have to call him back after I did some more investigation. There was no way that he was going to fucking wait on the telephone to Milwaukee. Okay, whatever, moron. Why he thought that I would be more responsive after he swore at me, I have no idea. All that made me do was bristle even more as I gave the finger to the phone and mouthed other obscenities. At least I had the courtesy not to say what I was thinking out loud. Then my boss chose this moment to enter the room and he starts to ask why am I so angry. I quickly explained the situation to him and handed him the phone. The moron was a former coworker of his before he transferred here. Maybe I was just tired, but it really bothered me. I can't remember the last time that someone swore at me while I was at work. Unprofessional is the first word that comes to mind. Then later after I had cooled down, I was more upset with myself then the moron on the phone. Why did I let his remark get to me? He wasn't worth my anger. He wasn't worth my time. I should have known better and I regret that I let it happen in front of my boss. The one redeeming thing that happened was that my boss said that the moron does have a history of poor interpersonal skills.
|